Frequently Asked Questions

Forex trading software refers to computer programs or applications designed to assist traders in analyzing the foreign exchange market and executing trades. It can provide various tools, indicators, and features to help traders make informed decisions.

We offer a range of forex trading software, including expert advisors (EAs), trading robots, indicators, signal generators, and backtesting software. Each type serves a specific purpose in assisting traders with different aspects of their trading strategies.

Yes, we offer software products suitable for traders of all experience levels, including beginners. We provide user-friendly interfaces, detailed documentation, and sometimes even video tutorials to help users understand and effectively utilize our software.

To purchase our forex trading software, simply browse our website, select the desired software product(s), and proceed to the checkout page. Follow the instructions to complete the payment process, and you’ll receive a download link  to access the software.

At ForexShop, we’re all about efficiency and convenience. All our products are available as digital downloads, meaning there’s no need to wait for shipping or deal with physical items. A whopping 98% of our Forex trading software can be downloaded instantly, getting you up and running without delay. In the rare instance that a product requires processing time, rest assured it will not exceed 48 hours. We understand how valuable time is in the world of Forex trading, and we strive to deliver our top-notch products to you as swiftly as possible.

Our refund and returns policy is valid for 14 days. After 14 days from the date of your purchase, we are unable to offer you a full refund. All sales are final once the product has been downloaded from our website. In this case, we cannot offer a refund anymore. However, certain exceptions may apply in some situations. Please read more in our Refund Policy.

Absolutely! We provide customer support to assist you with any queries or technical difficulties you may encounter while using our forex trading software. You can reach out to our support team via email, live chat, or through the contact form on our website.

The ability to install the software on multiple devices may vary depending on the product. Some licenses allow installation on multiple devices, while others may be limited to a single device. Please refer to the software’s licensing terms or contact our support team for clarification.

Our forex trading software is designed to be compatible with popular trading platforms such as MetaTrader 4 (MT4) or MetaTrader 5 (MT5). However, compatibility may vary depending on the specific software product. Please check the product details or contact our support team for compatibility information.

We occasionally offer discounts or promotions on our forex trading software. Stay updated by subscribing to our newsletter or following our social media channels to receive notifications about any ongoing deals or special offers.

Yes, each software product may have specific system requirements. These requirements are usually mentioned on the product page or in the software’s documentation. It’s important to ensure your computer meets the necessary specifications to run the software smoothly.

We are committed to providing you with the absolute best value for your money. We pride ourselves not only on our superior product quality but also on our competitive pricing. Our Best Price Guarantee is our promise to you that you will not find our products cheaper anywhere else.

If you happen to find the identical product advertised for a lower price on another website, we won’t just match it; we will beat it! Not only will we adjust our price to be lower than the competing website’s, but we’ll also give you an additional 10% discount.

Here’s how it works:

1. If you’ve found a lower price, simply send us a link or screenshot of the product page on the competing website.

2. We will verify that the product is identical (same version and content), currently in stock, and available for immediate sale and delivery at a lower price, inclusive of delivery, taxes, and fees.

3. Upon validation, we’ll adjust our price to beat the competitor’s price and apply an extra 10% discount on your purchase.

Please note, the Best Price Guarantee is subject to terms and conditions and does not apply pricing errors or prices on auction websites.

We want you to shop with confidence, knowing that you are getting the best quality at the best price. We value your trust and are dedicated to ensuring your complete satisfaction.

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